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Any individual, Hindu undivided family (HUF), proprietary firm, partnership firm, or a Company, trust etc.can open an account with RBSEIL Any brokerage and investment advisory services described herein are not intended for U.S. Persons.

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It's simple! Apply Online, or call us on our customer care nos given below or visit our local branch nearest to you.

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The following accounts are needed to be opened to operate your RBS broking -

a.	ABN AMRO Bank account, with ABN AMRO Bank N.V.
b.	ABN AMRO Depository Participants (DP) Account, with ABN AMRO Bank N.V (Depository Services).
c.	RBS Broking Account, with RBS Equities (India) Limited.

This single- window of Broking, Banking & Depository Participant account would provide a one- stop shop for all your trading in the stock markets. The convenience of a 3-in-1 feature, offers a hassle-free trading experience.

RBS Equities (India) Limited.

Please note that as a result of The Royal Bank of Scotland Group plc (“RBS”) led consortium's acquisition of ABN AMRO Bank N.V. (“ABN AMRO”) in late 2007 some entities within the ABN AMRO Group are required to be renamed.

As part of this process, ABN AMRO Asia Equities (India) Limited will change its name to RBS Equities Limited with effect from 1 July 2009. Legal ownership structure is not impacted by the renaming.

The Royal Bank of Scotland was founded in 1727. The Royal Bank of Scotland Group operates in all the main business and financial centers across India. The Royal Bank of Scotland Group offers a full range of tailored advisory, financial and operational services in both corporate and investment banking and also focus strongly on consumer and commercial offering in India.

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Your RBS Broking account offers you online as well as call-n-trade service. You can enjoy the benefits of trading by:
Trading through Internet Trading Platform
Trading through Dealer – Call & Trade

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There is an Account opening Charge of Rs. 800/- only for Resident Indians only. For further details please refer to the Schedule of Charges on our website.

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Please refer to the Schedule of charges.

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You will receive a welcome kit containing the following:

a.	A welcome letter containing details of your account with us
b.	You will also receive your login password and trading Password
c.	A Road Guide providing you with Step by Step process for operating your account
d.	A copy of the Account Opening Form executed by you for your reference.

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Absolutely! We use the most advanced encryption technology, Secure Socket Layer (SSL), to ensure that the information transmitted between you and us across the Internet is safe and cannot be accessed by any outsider.

SSL has been universally accepted on the World Wide Web for authenticated and encrypted communication between clients and servers. The security certificate for our site is obtained from Verisign and the security encryption level on RBSEIL 128bit.

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You need to send a letter along with the necessary proofs to

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Please contact us on our customer care number or write to us on at Retailbroking.Clientservice.in@rbs.com

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Please contact us on our customer care number or write to us on at Retailbroking.Clientservice.in@rbs.com

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This facility is available only for all our clients

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Call & Trade is a service offered by RBS Equities (India) Limited its customers, which provides customers with a facility to trade over the phone.

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You can place your orders by calling us through the following Toll Free nos

Maharashtra	92 2302 1415	TamilNadu	92 8202 1415
Delhi	92 1302 1415	Karnataka	92 4302 1415
West Bengal	92 3102 1415	Andhra Pradesh	92 4602 1415
Gujarat	92 2702 1415	Rajasthan	92 1402 1415
Uttar Pradesh	92 3556 1415

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Once you call our number, our Call & Trade dealer will ask a few questions to verify your identity. Only after your identity is verified, you would be able to place/ modify/ cancel orders.

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Yes. You can use Call & Trade for getting live rates prevailing in the market.

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You can trade in all scrips that are available for trading at our end except for the “Z” category stocks.

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Call & Trade charges are Rs.10/- per authentication exclusive of service taxes.

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Yes. Currently, there is no limit on the number of orders that can be placed per call.

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No. For any inquiry, you need to call up our Customer Care on the telephones nos mentioned above.

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No. For any inquiry, you need to call up our Customer Care on the telephones nos mentioned above.

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Yes. Details of the order placed through phone can be viewed on the site.

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No. Status of orders placed using Call & Trade facility can only be confirmed through a Call & Trade Dealer only.

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Authentication is a process of logging into your accounts by dealers on the basis of information provided by you. We need your authentication to place trade in your account.

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We charge basis authentication. If you are authenticating yourself more than once in day, you would charged basis the no. of authentications. However, if you call our dealing numbers and don’t authenticate yourself you may not be charged.

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Your token Id and other details help us authenticate you swiftly. Please note that token Id doesn’t circumvent authentication process. You may still be charged every time you authenticate yourself.

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If you call our dealing Numbers and don’t authenticate yourself you may not be charged.

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We suggest you to use internet Trading Platform. There are no Call Trade charges for trades placed on internet trading platform. You may also visit our nearest Trading branches for a demo of internet trading platform.

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We have introduced these charges to help us serve you better, however we suggest you to speak to your RM for further details.

Understanding Internet Trading System (ITS) (Trade Now option)

Internet Trading System allows you to access your account on the internet to place an order in equity/derivative market, get price of a stock, know your margin, create a market watch, view cash and security projections, hold or release funds, view order books, know your limit, view exchange & system messages and view your portfolio and many more to make your trading a unique experience for you.

Preferred Computer Settings

We recommend the following configuration on your computer for optimal performance –

1. Pentium processor with at least a 64 MB RAM or Higher

2. Windows 95 (or a later version) or Windows NT

3. A browser (Internet Explorer Version should be 6.0 and above version)

4. A 1024 x 768 screen resolution

Please follow the below steps

1. Connect to the Internet and login to our website: www.rbs.in/broking

2. Click on the Trade Now link which will take you to the Internet Trading System.

3. Enter your User ID & Login Password.

4. When you log in for the first time you are required to change your Login Password and your Transaction Password. Your transaction password is not part of the Welcome kit and is sent through a separate courier for security reasons.

5. For placing orders with the exchange, you need to enter your Transaction password, in the order entry screen.

Password Instructions and Suggestions

1. While using or changing your Password, please remember that the Passwords are case sensitive. i.e. H (upper case) is different from h (lower case). Be sure to use the correct upper and lower case.

2. Your password should contain a minimum of 6 characters and should not exceed 12 characters.

3. The password should be alphanumeric, i.e. should have at least one alphabet, one digit and can have a single special character.

4. No space is allowed in between characters in the password.

A few handy security tips

1. The Password changed by you should not be the same as the Password issued by us.

2. For security purposes, your password should not include your User ID and your Transaction password should be different from your Login password.

3. The best passwords are ones that are difficult to guess. Try using a password that consists of a combination of numbers, letters (both upper case and lower case), punctuation and special characters.

4. You should change your password regularly and use a different password for each of your accounts.

5. You can change the passwords as frequently as you wish (using the facility available in the My Details option). Your password expires every 14 days. Please change both your Login and Transaction passwords when the system prompts you to do so.

6. Please avoid setting your password to a similar password you may have used at another Internet site.

7. Do not save your passwords or User ID on your browser.

8. Please ensure that you use the “logout” button when finished with Internet Trading and close your browser window after logging out.

9. For security purposes, your last login date and time is mentioned. Inform us if you notice any unusual activity in your accounts.

10. Your User ID gets disabled if you do not use Internet Trading for more than 90 days

11. Three wrong login attempts will disable your User ID. You would have to contact our Customer Care Service or write in to us for re-activation of the Internet Trading account.

12. It is preferable if you use the Internet Trading Platform from your own computer (if you happen to use a computer other than your own, for example, you won't know if it contains viruses or spyware). If you do use another computer, be sure to delete all of the your "Temporary Internet Files" and clear all of your "History" after you log off your account.

Forgotten your password ? Password Locked ? User ID Disabled?

Please contact our Customer Care Service and our executives will arrange to enable your User ID or reissue a fresh password, as the case maybe. Alternatively, you may also submit a written request at any of our branches or send us an email (from the email id registered with us) on the below mentioned e-mail ID.

Retailbroking.Clientservice.in@rbs.com

Navigation Tips and Suggestions

1. Internet Trading has been specially designed to make it easy to use. You can navigate to any function you wish to perform, by clicking on the services displayed on the screen.

2. Any online assistance / error messages will be shown in a pop-up window.

3. Click on an icon only once, to avoid errors.

What are the key security features in the site?

RBS Broking uses a combination of robust processes, highly secure technology and state-of-the-art infrastructure to provide you a very secure Internet Trading experience.

128 bit Secure Socket Layer (SSL) encryption

This is the most recommended level of security for transactions on the Internet . SSL encryption allows RBSEIL to encrypt information, so that when it travels through the Internet, it is encrypted and cannot be accessed by anyone else or is not tampered with. By viewing the URL/address/location line of your browser, you can determine if you are in a secure mode by looking for https://. (In contrast http:// would represent a non-secure transmission.)

VeriSign certification

This Internet Trading site is certified by VeriSign as a VeriSign Secure Site. VeriSign, Inc. is the leading provider of trusted infrastructure services to websites, enterprises, electronic commerce service providers and individuals. (www.verisign.com)

Unauthorized access

In case there are three unsuccessful attempts to log in to Internet Trading, your User ID is disabled to prevent any unauthorized access. Furthermore, if you have logged in to Internet Trading and have not used the application for 10 minutes, the system automatically logs you out. This is to prevent any unauthorized access of your account, in case you have left your computer unattended, without having logged out of Internet Trading.