All references to " RBSEIL ", "we", "us" or "our" in this Privacy Policy are references to RBS Equities (India) Limited and its related bodies corporate.

Our personal information handling policies –

Securities & Exchange Board of India (SEBI) and general law place strict requirements on us to treat any personal information that we hold about you as confidential. This Privacy Policy detail how we collect, use, disclose and protect that personal information. This Privacy Policy does not cover personal information collected or held by us about our employees, and is to be read subject to any overriding provisions of law or contract.

Personal Information is information or an opinion about you where it is possible to ascertain your identity from that information or opinion.

If you have any questions relating to this Privacy Policy or if you would like further information on the way we manage your personal information please contact our Privacy Officer using the contact details above.

Collection - What personal information we collect?

We are permitted to collect personal information from you under laws relating to corporates, taxation, insurance, money laundering, credit and the provision of financial services.

The personal information we collect from you will depend on what services we provide to you and may include any or all of the following:

Your name, address and contact details
Your email address
Your date of birth
Details of your employment
Details of your investment objectives and risk profile
Details of associated bank accounts
Details of any securities or investments you have given us
Details of specific transactions

Where we collect the information?

In most instances personal information about you will be collected directly from you in either an application form or documents completed by you, correspondence from you to us, during an interview or from telephone contact.

We may also obtain personal and other information from some third parties such as accountants and any other organization who have referred you to us. When we obtain personal and other information from third parties whom we are referred to by you, we will assume and you will ensure that you have made that third party aware of your referral and the purposes involved in the collection, use and disclosure of the relevant personal or other information.

Personal information about you may also be collected from our website but only if you voluntarily provide us with your details (e.g. If you email your contact details to us or if you use a logon and password to access a particular service).

When you visit our web site our web server collects the following types of generic non-personal information for statistical purposes:

Your internet service providers address;
The number of users who visit the web site;
The date and time of each visit;
The pages accessed and the documents downloaded;
The type of browser used;
The site that referred you to us;
The site that you went to after you finished visiting us.
No attempt is made to identify individual users from this information.

The RBSEIL website contains links to the web sites of third parties. If you access those third party web sites they may collect information about you. RBSEIL does not collect information about you from the third parties. You will need to contact them to ascertain their privacy statements.

Secure Socket Layer (SSL)

RBSEIL offers a secure server and a password-protected environment. Personal information is protected by Secure Socket Layer (SSL) encryption. SSL encodes and decodes the transmission of your personal information to prevent the interception by another party. This transmission can be done on your RBSEIL website at 128-bit encryption currently the most powerful available. By viewing the URL/address/location line of your browser, you can determine if you are in a secure mode by looking for https://. (In contrast http:// would represent a non-secure transmission.)

Information for Foreign Investors

Each of the investment products and services referred to on this Web site is intended to be made available only to Indian residents. This Web site shall not be considered a solicitation for or offering of any investment product or service to any person in any jurisdiction where such solicitation or offering would be illegal.

International Use

Because of the global nature of the Internet, you agree to comply with all local rules regarding online conduct, including all laws, rules, codes and regulations of the country in which you reside and the country from which you access this Web site. In addition, you agree to comply with all applicable laws, rules, codes and regulations regarding the transmission of technical data exported from the India.

Applicable Law and Venue

Unless otherwise specified, RBSEIL controls and operates this Web site from our offices within the State of Maharashtra, India. RBSEIL does not claim that materials in this Web site are appropriate or available for use in locations other than India. If you choose to access this Web site from other locations, you do so on your own initiative and you are responsible for compliance with any applicable local laws, as set forth above. By visiting this Web site, you agree that the laws India, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and RBSEIL or its affiliates

Cookies

A cookie is a small text file placed on your computer hard drive by a web page server. Our web server may access cookies later. Cookies store information about your use of our web site.

RBSEIL use cookies to:

Determine whether you have previously used the RBSEIL web site;
Identify the pages you have accessed;
Facilitate administration of the site and for security purposes.

Cookies can either be "persistent” or "session" based. Persistent cookies are stored on your computer, contain an expiration date, and are mainly for the user's convenience. Session cookies are short lived and are held on your browser's memory only for the duration of your session, they are used only during a browsing session, and expire when you quit your browser.

We may use both session and persistent cookies. This information may be used to personalize your current visit to our website. Upon closing your browser, the session cookie is destroyed.

Most Internet browsers can be set to accept or reject cookies. If you do not want to accept cookies, you can adjust your Internet browser to object cookies to or notify you when they are being used. However, rejecting cookies may limit the functionality of our website.

Disclosure of information:

We will only use or disclose the personal information collected about you for the purposes for which it was collected (including one or more of those purposes specified in the Privacy Policy), for related purposes which you would reasonably expect us to use or disclose the personal information for, or where you have consented to us using or disclosing the personal information

We will assume you consent to our management of your personal information in the manner specified in this Privacy Policy (which may change from time to time) and our Privacy Statement (which may change from time to time) until you tell us to the contrary by contacting us using the contact details above.

We may disclose your personal information to the following organizations for the purpose specified:-

To our bank, when depositing funds to your account;

To outsourcing organizations contracted by RBSEIL to provide administrative functions and support services on our behalf, for example, IT contractors providing maintenance of our data systems;

Where the disclosure is required by law, for example, to government agencies and regulatory bodies as part of our statutory obligations, or for law enforcement purposes.

From the information we obtain from you we use some of it to keep you informed of other products, services or opportunities that may be of interest to you or help you achieve your investment objectives.

Please contact us using the contact details above if you do not want your personal information to be used for these purposes.

We will not disclose information about you to third parties for direct marketing purposes

Email address:

Unless otherwise specified in this Privacy Policy if you provide us with your email address during a visit to our web site it will only be used for the purpose for which you provided it to us. It will not be added to a mailing list without your consent unless the mailing list is directly related to the purpose for which you provided your email address to us. We may use your email address, for example, to provide you with information about a particular service or product or to respond to a message you have sent us.

If you subscribe to one of our services and provide your email address to us so we may communicate with you through email, we may also use your email address to advise you of upgrades and changes to those services.

Security and Retention policies:

RBSEIL is committed to ensuring the security of personal information that we hold about you. We take reasonable steps to ensure the personal information we hold about you is stored securely, whether in a physical or electronic form.

If you use the Internet to communicate with us you should be aware that there are inherent risks in transmitting personal information over the Internet. RBSEIL does not have control over the transfer of personal information over the Internet and we cannot guarantee its security.

Any personal information we no longer require may be destroyed. An exception to this may be where records are required to be retained by law.

Indemnification:

You agree to indemnify, defend and hold harmless RBSEIL, its affiliates and officers, directors, employees and agents of RBSEIL and its affiliates, from and against any and all claims, liabilities, damages, losses or expenses, including Advocates fees and costs, arising out of or in any way connected with your access to or use of this Web site.

Access and correction:

RBSEIL tries to ensure all information about you that we collect, use or disclose is accurate, complete and up to date.

You may at any time request access to personal information that we hold about you. If there is an error with the information or the information is incomplete, you can advise us and we will, where necessary, correct or add information.

We will not charge you a fee for your access request but may charge you the reasonable cost of making the information available to you.

If we decide not to correct or provide you with access to your personal information, we will give you our reasons for our decision.

Uses of our site are subject to you agreeing to our Terms & Conditions of use of the website. Use this area to read our terms and conditions of use of the site. Please note that use of our site constitutes agreement of these.